{"id":17993,"date":"2025-05-16T01:00:12","date_gmt":"2025-05-16T01:00:12","guid":{"rendered":"https:\/\/lollypop.design\/?p=17993"},"modified":"2026-05-19T13:54:49","modified_gmt":"2026-05-19T08:24:49","slug":"problem-statement-la-gi","status":"publish","type":"post","link":"https:\/\/lollypop.design\/blog\/2025\/may\/problem-statement-la-gi\/","title":{"rendered":"Problem Statement l\u00e0 g\u00ec? L\u00e0m sao \u0111\u1ec3 vi\u1ebft m\u1ed9t Problem Statement chu\u1ea9n ch\u1ec9nh?"},"content":{"rendered":"

\u201cN\u1ebfu t\u00f4i c\u00f3 m\u1ed9t gi\u1edd \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1, t\u00f4i s\u1ebd d\u00e0nh 55 ph\u00fat \u0111\u1ec3 suy ngh\u0129 v\u1ec1 v\u1ea5n \u0111\u1ec1 v\u00e0 ch\u1ec9 5 ph\u00fat c\u00f2n l\u1ea1i \u0111\u1ec3 t\u00ecm gi\u1ea3i ph\u00e1p.\u201d \u2014 Albert Einstein<\/span><\/i><\/p>\n

C\u00e2u n\u00f3i n\u1ed5i ti\u1ebfng tr\u00ean kh\u00f4ng ch\u1ec9 \u0111\u00fang trong cu\u1ed9c s\u1ed1ng m\u00e0 c\u00f2n \u0111\u1eb7c bi\u1ec7t ch\u00ednh x\u00e1c trong l\u0129nh v\u1ef1c thi\u1ebft k\u1ebf UI UX. Trong m\u1ed7i d\u1ef1 \u00e1n, c\u00e1c Designer th\u01b0\u1eddng ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nhi\u1ec1u v\u1ea5n \u0111\u1ec1 \u0111an xen gi\u1eefa nhu c\u1ea7u ng\u01b0\u1eddi d\u00f9ng v\u00e0 m\u1ee5c ti\u00eau kinh doanh. L\u00fac n\u00e0y, thay v\u00ec v\u1ed9i v\u00e0ng lao v\u00e0o t\u00ecm ki\u1ebfm gi\u1ea3i ph\u00e1p, vi\u1ec7c d\u00e0nh th\u1eddi gian \u0111\u1ec3 nghi\u00ean c\u1ee9u v\u00e0 x\u00e1c \u0111\u1ecbnh \u0111\u00fang tr\u1ecdng t\u00e2m c\u1ee7a v\u1ea5n \u0111\u1ec1 l\u00e0 \u0111i\u1ec1u ti\u00ean quy\u1ebft.\u00a0<\/span><\/p>\n

\u0110\u00e2y c\u0169ng l\u00e0 l\u00fac <\/span>Problem Statement<\/b><\/a> tr\u1edf th\u00e0nh c\u00f4ng c\u1ee5 chi\u1ebfn l\u01b0\u1ee3c trong vi\u1ec7c \u0111\u1ecbnh h\u01b0\u1edbng cho to\u00e0n b\u1ed9 d\u1ef1 \u00e1n. M\u1ed9t Problem Statement hi\u1ec7u qu\u1ea3 gi\u00fap \u0111\u1ed9i ng\u0169 thi\u1ebft k\u1ebf x\u00e1c \u0111\u1ecbnh r\u00f5 m\u1ee5c ti\u00eau chung, t\u1eeb \u0111\u00f3 t\u1ea1o n\u00ean s\u1ef1 \u0111\u1ed3ng thu\u1eadn trong c\u00e1ch ti\u1ebfp c\u1eadn. \u0110i\u1ec1u n\u00e0y gi\u00fap tr\u00e1nh \u0111\u01b0\u1ee3c s\u1ef1 lan man trong t\u01b0 duy thi\u1ebft k\u1ebf, ti\u1ebft ki\u1ec7m ngu\u1ed3n l\u1ef1c, v\u00e0 t\u1ea1o ra c\u00e1c gi\u1ea3i ph\u00e1p c\u00f3 t\u00ednh \u1ee9ng d\u1ee5ng cao h\u01a1n.<\/span><\/p>\n

Trong b\u00e0i vi\u1ebft n\u00e0y, Lollypop s\u1ebd c\u00f9ng b\u1ea1n kh\u00e1m ph\u00e1 kh\u00e1i ni\u1ec7m Problem Statement d\u01b0\u1edbi g\u00f3c nh\u00ecn thi\u1ebft k\u1ebf UX: t\u1eeb vai tr\u00f2, th\u1eddi \u0111i\u1ec3m \u00e1p d\u1ee5ng cho \u0111\u1ebfn quy tr\u00ecnh thi\u1ebft k\u1ebf m\u1ed9t Problem Statement chu\u1ea9n ch\u1ec9nh. C\u00f9ng b\u1eaft \u0111\u1ea7u th\u00f4i n\u00e0o!<\/span><\/p>\n

Problem statement l\u00e0 g\u00ec?<\/b><\/h2>\n

Problem Statement<\/b> l\u00e0 m\u1ed9t b\u1ea3n m\u00f4 t\u1ea3 ng\u1eafn g\u1ecdn, s\u00fac t\u00edch nh\u01b0ng c\u00f3 chi\u1ec1u s\u00e2u, t\u00f3m l\u01b0\u1ee3c l\u1ea1i nh\u1eefng v\u1ea5n \u0111\u1ec1 trong tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng (UX Problems<\/strong>). \u0110\u00e2y kh\u00f4ng ch\u1ec9 l\u00e0 c\u00e1ch \u201cg\u1ecdi t\u00ean v\u1ea5n \u0111\u1ec1\u201d, m\u00e0 c\u00f2n ph\u1ea3n \u00e1nh ai \u0111ang b\u1ecb \u1ea3nh h\u01b0\u1edfng, gi\u1ea3i th\u00edch v\u1ea5n \u0111\u1ec1 \u0111\u00f3 x\u1ea3y ra trong ng\u1eef c\u1ea3nh n\u00e0o, nguy\u00ean nh\u00e2n l\u00e0 g\u00ec, v\u00e0 m\u1ee9c \u0111\u1ed9 \u1ea3nh h\u01b0\u1edfng ra sao.<\/span><\/p>\n

Problem Statement l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a qu\u00e1 tr\u00ecnh nghi\u00ean c\u1ee9u ng\u01b0\u1eddi d\u00f9ng, ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u00e0 x\u00e1c \u0111\u1ecbnh insight c\u1ed1t l\u00f5i. Khi \u0111\u01b0\u1ee3c vi\u1ebft \u0111\u00fang c\u00e1ch, n\u00f3 gi\u00fap \u0111\u1ed9i ng\u0169 thi\u1ebft k\u1ebf gi\u1ea3i ph\u00e1p t\u1eadp trung v\u00e0o \u0111\u00fang \u0111i\u1ec3m \u0111au (pain point) c\u1ee7a ng\u01b0\u1eddi d\u00f9ng, l\u00e0m c\u01a1 s\u1edf \u0111\u1ec3 x\u00e2y d\u1ef1ng gi\u1ea3i ph\u00e1p hi\u1ec7u qu\u1ea3 v\u00e0 c\u00f3 \u00fd ngh\u0129a trong giai \u0111o\u1ea1n ti\u1ebfp theo.<\/span><\/p>\n

T\u1ea7m quan tr\u1ecdng c\u1ee7a Problem statement\u00a0<\/b><\/h2>\n

Problem statement ch\u00ednh l\u00e0 n\u1ec1n t\u1ea3ng \u0111\u1ec3 \u0111\u1ed9i ng\u0169 thi\u1ebft k\u1ebf ph\u00e1t tri\u1ec3n nh\u1eefng gi\u1ea3i ph\u00e1p t\u1ed1i \u01b0u, \u0111em \u0111\u1ebfn gi\u00e1 tr\u1ecb th\u1ef1c ti\u1ec5n cho ng\u01b0\u1eddi d\u00f9ng. C\u1ee5 th\u1ec3, nh\u1eefng l\u1ee3i \u00edch m\u00e0 Problem statement UX mang l\u1ea1i, bao g\u1ed3m:<\/span><\/p>\n